Help Centre

Got a few questions? Our Help Centre is here to guide you every step of the way.

Need to reach us?

If you?re having trouble getting in touch with us, why not make things easy by requesting a callback? Our friendly team will reach out to you at your preferred time. While we always aim to return calls promptly, please bear with us during busy periods, and we'll make every effort to connect with you on your chosen day.

Where's My Item?

If you're eagerly waiting for your item and haven't received a tracking number, please complete this form and we'll promptly update you on the current whereabouts of your order.

Received a Damaged Item?

In the rare event of a damaged item, please report it to us and our team will swiftly contact you to resolve the issue and ensure your satisfaction.

Oops! Incorrect Item?

Mistakes are rare, but if you've received the wrong item, report it to us ASAP. Our team will ensure the correct item is dispatched immediately, making things right in no time.

Ready to Return?

If you need to return an unwanted item, our hassle-free process makes it a breeze. You can arrange the return yourself, or we can collect it at your convenience for a competitive rate. Complete this form to kickstart the return process ? we aim to return your money as swiftly as possible!

Warranty Woes?

Rest easy knowing all our purchases come with a 10-year warranty. If you believe an item has failed within the warranty period, report it via this form, and we'll work swiftly to provide a resolution.

Got something else on your mind?

If your question or issue isn't covered above, don't hesitate to reach out via email at (hello@radiatoroutlet.ie) or give us a call at 01 539 2186.

We're here to assist and ensure that your Radiator Outlet Ireland experience goes without a hitch!